How do I request a journey?

  1. Open the Wheely app.

  2. Select your service level.

  3. Enter your pickup address. In most cases, your location will be automatically identified, but you can also enter the address manually or drop a pin onto the map.

  4. Enter your destination; confirm the booking by tapping Request a Chauffeur or scheduling it in advance by tapping Schedule a Journey icon right below the drop off address field. You will then receive the details of your chauffeur and the vehicle registration number in the app as an SMS or push notification.

  5. For advance bookings, you will receive the details 20 minutes or so before your scheduled pickup time.